eCommerce Marketing Consultant

Senior
Full-Time
Remote

Customer Service

Job Overview

Join us at heybooster to step up your career by impacting the global eCommerce marketing area. As a startup, it gives you a huge playground to try your ideas and have a chance to create success stories by working with well-known companies like MediaMarkt, IKEA, D&R, and more.

You'll work directly with the founding team, with extensive experience in eCommerce analysis, and be part of an experienced and fun team.

https://www.instagram.com/reel/Cyte-jVq18G/

What We're Looking For:

  • 5+ years of digital marketing / AdTech experience, ideally familiar with online performance business and/or eCommerce (e.g. fashion/consumer electronics / general merchandising retailer)
  • Possessing strong planning skills and experience.
  • Skilled in storytelling to make technical projects understandable to everyone.
  • A good listener who can understand user needs.
  • Excellent communication skills to effectively engage with stakeholders.
  • Motivated to create success stories.

Key Responsibilities:

  • Engage daily with customers to understand their data interpretation challenges and offer consultations. 
  • Onboard new customers by ensuring they are matched with the right product functionalities to meet their needs. 
  • Educate customers about potential use cases on our platform, advising on best practices. 
  • Actively collect product feedback to champion customer needs within the company, thereby influencing product development and improvements. 
  • Collaborate closely with the sales team to refine and enhance the demonstration process for potential customers. 
  • Build and maintain solid, account-specific relationships through regular status calls, reviews, and thorough feedback documentation.

Perks:

  • We strongly believe in the value of shared success, so we provide an option pool, making team members partners in our journey.
  • Fully remote working environment with flexible hours, allowing for a healthy work-life balance.
  • Learning camps for building connections and fostering collaboration.

This full-time position requires dedication and commitment to the role and its responsibilities.

Join us and make an impact.

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